sim not provisioned

The error “sim not provisioned mm2” is a common error that occurs when you try to connect to your Microsoft Exchange Server. This error message is usually seen when the user tries to register a new sim card on their device. Some users may see this error message when they are trying to install the old sim on their device because the system needs more information about the device before it can proceed with the registration process.

sim not provisioned mm2

What is the “sim not provisioned mm2” Error?

Sim not provisioned mm2” error is a common and frustrating error that can occur on your phones. The meaning of the error is that there was a problem with the SIM card. This could mean that the SIM card has been removed or failed to be inserted. There are two ways to fix this issue. You can either insert a new SIM card or you can try formatting your device and resetting it to factory settings.

Reason Behind This Error:

If you are receiving this error, make sure that the following are true:

  • You have a valid email account on your Microsoft Exchange Server.
  • Your email account has a primary SMTP address and an associated secondary SMTP address.
  • You have an active internet connection with your computer or device that is connected to the internet.
sim not provisioned mm2

How to Fix ‘sim not provisioned mm2” Error?

It is possible that your sim card is not provisioned. This means that it has not been activated yet and you are unable to make voice calls. It can also be caused by a number of other reasons, such as a faulty sim card or poor signal quality. Follow the ways to fixing out this error:

Remove this error by replacing the sim card:

If you are experiencing a SIM not provisioned error, it might simply be that the sim card is not fitting into your device properly. This can occur when the card is too thick or when it has been bent.

If you have tried all of these and still cannot get your phone to work, it might be time to take your device in for service. This error can be fixed by removing the battery to access the sim card slot. This may sound like a tedious process, but it is worth doing if you want to solve the problem of not being able to use your phone.

Diagnostics process on the sim:

If you have a SIM card that is not provisioned, you might have received an error message that says “MM2”. If this happens to you, it might be time to buy a new phone.

The Diagnostics process on the sim is a procedure where your carrier’s network will check your SIM card and make sure it is working properly. There are two possible outcomes of this process:

  • Your SIM card has been found and your account has been activated.
  • Your SIM card has been found but there was an error during the Diagnostics process and you will need to contact customer support for assistance.


We have successfully discussed the way to fix the “sim not provisioned mm2” error. When you get a message that your sim card is not provisioned, it means that the sim card has been blocked. The only way to fix this issue is by contacting your mobile phone provider.

This error will only affect mobile phone devices that you use sim cards. As long as the sim is compatible and fits into the slot of your device, then you are good to go!


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